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EduCouncil QnA Help

What is EduCouncil QnA?

Educouncil QnA Account
How can I join EduCouncil QnA?
Why do I have problem whicle activating my EduCouncil QnA account?
How can I login into my EduCouncil QnA account?
How to update my personal information?
How to change my password?
How to retrieve the forgotten password?

Educouncil QnA Services
Why should I use EduCouncil QnA?
How do I ask a question?
How do I edit my questions?
How do I answer questions?
How do I rate a answer?

What is EduCouncil QnA?
The EduCouncil QnA is an online community to share ideas on studying abroad. At EduCouncil QnA, question asked by one member is answered by other members. Besides, there are several expert volunteers involved in EduCouncil QnA as members. They're ready to answer most of the questions asked in EduCouncil QnA.

How can I join EduCouncil QnA?
Joining EduCouncil QnA is easy. Thousands of visitors join EduCouncil QnA every day and contribute here because they know it is the best place to get involved in. To join EduCouncil QnA, you must fill up the form available at http://qna.educouncil.org/register, after you fill up the form with all the correct information, you'll be sent a verification email to verify your e-mail address. Click on the link included on that e-mail to activate your account. Once you activate, you'll have a full access over EduCouncil QnA services. You'll then be permitted to ask question, answer questions and rate answers given by other members.

NOTE: If you do not see an e-mail sent by EduCouncil QnA in your inbox, please take a look at your Junk or Spam e-mail folder. If you find EduCouncil QnA's e-mail there then add EduCouncil QnA's e-mail address to your trust list or whitelist so that the future e-mails sent by EduCouncil QnA will no longer be classified as Spam or Junk mail by your e-mail service provider.

Why do I have problem while activating my EduCouncil QnA account?
You might have this problem in case your e-mail service provider has broken the link into several lines. In that case, you need to copy the complete URL, compile it into a single line, paste it into the address box of your internet browser, and visit the link. By doing so, you can activate your EduCoucil QnA account. Besides, you might have a problem with account activation when you are using an invalid link to activate your account or your account has already been activated. If your problem is none of the problems included here, please feel free to contact us to inform us about your problem.

How can I login into my EduCouncil QnA account?
It's easy. Just visit the login page at http://qna.educouncil.org/login. Once you open the login page, enter your username (your e-mail address) and your password to login. You can also choose to remember or not to remember you on the computer you are using. If you choose to remember you, your account details will be saved on the computer as cookies.

How to update my personal information?
Updating your personal information is easy. Just go to your account page and click on the link “Edit Account”. This link will take you to the page where you can update your personal information. For your ease, the page where you can update your personal information has been given a look similar to that of a register page.

NOTE: Your display name and e-mail address cannot be edited once the account has been created.

How to change my password?
You can change your password from your account update page. To change your password, go to your account page and click on “Edit Account”. The page this link will take you contains a portion that will allow you to change your password.

How to retrieve the forgotten password?
If you have forgotten your password, EduCouncil QnA offers a feature to retrieve your forgotten password. To retrieve the password you have lost, please visit this page. On that page, enter your e-mail address and ask for password retrieval. Once you ask for password retrieval, your password will be e-mailed to you.

Why Should I use EduCouncil QnA?
EduCouncil QnA is the best place to find information on all studying abroad related issues. It has a huge archive of questions asked by its users and most of them have been answered. You can search for the question and find out what the solutions for that particular question were. While searching, if you do not find a question related to your problem, you can start a question on your own. Once you ask a question here, it will possibly be answered with reliable information. Besides, at EduCouncil QnA you can even answer others questions if you think you have some a solution for that question.

How do I ask a question?
You need to be logged in to ask a question in EduCouncil QnA. If you're logged in, you'll need to visit http://qna.educouncil.org/ask. Almost all the pages in EduCouncil QnA contain a link to a page where you can ask a question. In that page, you can enter the question, not exceeding 150 letters. After that, you can choose a suitable category, enter a description (as much detail as possible), and submit. This easy process will post your question into the EduCouncil QnA. Once you ask a question wait for it to be answered.

How do I edit my questions?
You can edit your question only if it hasn’t been answered. In other words, once the question has been answered, it cannot be edited. If you find some errors in your question, then edit it as quickly as possible. To edit a question visit the question page, there you'll see "Edit This Question" link. Click on that link which will take you to a Question Edit page. Submitting your question after making an update in that page will be edited.

How do I answer questions?
To answer a particular question, visit the question page. There, you'll find "Answer This Question" link. After you click on that link, you'll see a text box where you can type in your answer. After you type in your answer, submit it. While answering a question, do not use any HTML tags. If you wish to include a link within your answer, simply type a URL because it will automatically be converted into a hyperlink.

How do I rate answers?
You'll see the answers for any question in the question page. At the right-hand side of each answer, you'll see the stars. Click on the respective star to rate the answer, 1 star is for the poorest answer and 5 stars is for the best one.

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